Data Deletion Instructions
How to request deletion of data connected to your interactions with Ship2Car on Facebook and Messenger.
Last updated: October 2026
Overview
This page explains the steps you can take, what data is covered, and what happens after you send a deletion request.
What Data This Covers
This page covers data connected to conversations you have with Ship2Car on Facebook and Messenger, and the support records linked to them.
It does not cover your website orders, your account, or delivery information.
- Message content you sent to us through our Facebook page or Messenger, such as questions about parts or orders
- Your name and profile details as they appear on Facebook
- Support conversation records, including timestamps and any attachments you sent
How to Request Deletion
To request deletion of your data, email us at support@ship2car.com with the subject line: Data Deletion Request, or message us on WhatsApp at 01042155458.
In your message, please include the name you used when you contacted us, and the email address, phone number, or Facebook profile link you used, so we can find your records.
What Happens After Your Request
Requests are handled manually by our support team. Once your request is confirmed, we delete the conversation content and related support records we hold for you.
If we are required to keep certain records, such as order or accounting records, we keep only what is required and explain what is retained and why.
Deleting this data does not delete your Facebook account, and it does not remove orders you placed on our store.
Related Information
See our Privacy Policy for more details on how we collect, use, and protect information at Ship2Car.
Contact Us
For any question about this page or about your deletion request, email support@ship2car.com or message us on WhatsApp at 01042155458.
You can also contact us through the Contact Us page.
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